Below are Eventure customers’ most asked questions. Have a burning question that didn’t make the list? No problem! Fill out the form below, and we’ll get back to you pronto.
Frequently Asked Questions
Well, that one’s easy! Scroll all the way to the top of this page and click “Boxes.” You can explore the pre-made boxes we have available, or contact customer service to BYOB (Build Your Own Box, that is).
Pretty much anything you want! Pick from our themed boxes or build your own. Each box has a selection of hand-picked items, and you can see what items are included as you go through the selection and checkout process. Each box also includes a 4×6 matte cardstock postcard with a note from the sender, free of charge. The price includes packing and shipping!
Of course you can! If you’d like, we have a team of designers that can help customize and print handouts and conference materials at an additional charge. Or you can ship your materials to us, and we will add it to your boxes. Please note, we need to receive your materials at least 14 business days prior to your box shipping date, so we can carefully package and ship your boxes on time.
12” x 8” x 4”. Should you choose to build your own box, this size can change if you want to fit the world in there.
We can schedule an order to be shipped on any date you like. Please note, standard orders have a 30-day lead time, and custom orders typically take 45 days from order time to arrive at the attendee’s door. Additional time will be needed depending on the level of customization and items included in the box. Need your order sooner or have questions about your timeline? Let’s chat! Click here to contact one of our customer service representatives.
That depends on you. As the event owner, you have access to track your attendees’ boxes, and you can share that tracking information with them as well. If you need assistance with this, we can send auto-generated emails to your attendees with tracking information for an additional fee.
Sales tax will be added to your order at check out. Standard ground shipping is included with your purchase. Need the boxes sooner? Let’s chat about it!
The U.S. of A., Canada, and Mexico.
Unfortunately, we cannot accept returns – sorry! Once you have completed your order, you have 24 hours to cancel.
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